SHIFT - where your healthcare begins. Get access to dedicated concierge physicians and a team of experts working to extend your healthspan and lifespan.
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Serving people throughout Chicagoland and across the country, we grant you access to the support you need – refilling a prescription, finding the right specialist, evaluating treatment options, and coordinating with other providers.
We understand that life is busy and finding time is difficult, so we are there for you, at home or on the road, when you need it.
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At Shift Sciences, LLC (“SHIFT”), we appreciate the trust you place in us when you choose to use Shiftlife.com (the “Website”) and we are committed to preserving our clients’ privacy. We have provided this Privacy Policy (“Policy”) to you to describe information collection and use practices when you use the Website and the choices you can make about the way your personal information is collected and used. In this Policy, “you” means anyone who uses our Website, applications, or other services and “us” or “we” means SHIFT. If you have questions or complaints regarding our Policy please contact us at info@shiftlife.com or as provided in the “Contact Us” section in this Policy. For California residents, there is an “Information Specific to California Residents” section in this Policy.
Please note that this Policy solely governs information regarding your privacy and security when you use our Website. Your access and use of the Website is in all respects subject to our standard terms of use, as amended from to time to time. This Policy does not cover any medical information that you may provide to an affiliate of SHIFT as part of the medical services such Shift affiliate renders to you. You agree not to use the Website to transmit any personal health information to us.
This Policy is effective March 10, 2020. We may revise this Policy from time to time. By accessing our Website, you agree to the terms of this Policy, as amended from time to time. Any changes in our Policy will appear on this page so that you are aware of the data we collect and how we use it. We will update this “Effective Date” section to indicate when those changes will become effective.
SHIFT wants you to understand how your information is collected and used. When you access Shiftlife.com, interact with the Website, correspond directly with us through our Website, postal mail, e-mail, customer service or dispute resolution mechanisms, call us, post a comment on our Website, subscribe to a blog, newsletter or promotional alerts or otherwise interact with us we collect a variety of information about you and the services you use. Examples of some information collected include:
We use the information that we collect to conduct our business and to provide you with the best possible products, services, and experiences. Examples of how we use information include:
To provide you with products and services, to assist in your requests, and to provide you with products and services that we think you will like.
We do not directly sell your personal information to any third parties. We do share personal information with third parties other than as described below. Examples of how we share personal information are described below.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
By interacting with our Website, you consent to the practices described in this Policy. However, we want you to know that you do have certain choices with regard to how your information is collected and used.
We recognize the importance of maintaining the security of your information. Since any information transmitted via the internet cannot be perfectly secure, we are not able to provide a guarantee of such security. However, we take commercially reasonable steps to protect the confidentiality and security of personal information you share with us through our Website.
If you are a California resident, the information below also applies to you. Certain terms used in this section have the meanings given to them in the California Consumer Privacy Act of 2018 (“CCPA”).
As a California resident, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please contact us as described in the Contact Us section, below. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.
Effective January 1, 2020, if you reside in California, then you have the following rights:
We have tried to explain our privacy practices in full in the other sections of this Policy. In this section, we supplement those descriptions for California residents by providing a list of categories of personal information as set forth in the CCPA that have been collected or disclosed for a business or commercial purpose during the preceding twelve (12) months, as well as certain other information. Please see the other sections of the Policy for additional information and context.
Category of Personal Information | Explanation of Use |
---|---|
Identifiers, such as your name, mailing address, phone number, email address, or IP address | We may use this information to respond to your questions, to enable you to participate in our programs (including promotions or sweepstakes), to provide you with online and offline events, to provide our services, for marketing and promotional purposes and for other business purposes. |
Professional and employment-related information, such as your company name, title, role, or team | We may use this information to respond to your questions, to enable you to participate in our programs (including promotions or sweepstakes), to provide you with online and offline events, to provide our services, for marketing and promotional purposes and for other business purposes. |
Internet and electronic network activity information, such as information about your interactions with our Website and services | We may use this information to improve our services, to better understand the visitors who come to our services and what content is of interest to them, and for other business purposes. |
Precise geographic location information, using technologies such as GPS or WiFi | We may use this information to improve the quality, security, and relevance of our services to our visitors, and for other business purposes. |
Other electronic or visual information, including information that you share using the Website (such as videos or photos) | We may use this information for our business purposes. For example, we use videos or photos that you share for marketing and promotional purposes. |
As discussed in the other sections of our Policy, we collect this type of information from you, through our interactions with you and others, and from third parties, and we disclose these categories of personal information internally and externally as described in this Policy. Your personal information may also be shared with third parties with whom you interact and third parties that you direct us to share your information with through our services. You may learn about your choices for third-party advertising cookies and similar technologies in our cookie policy as further explained above. We do not sell your information to third parties for purposes of California law.
As noted above, some web browsers may transmit “Do Not Track” signals to the Website and other online services with which a user communicates. We currently do not take action in response to these signals.
Any requests related to this policy shall be submitted to info@shiftlife.com. In addition, we may be contacted as described in the Contact Us section, below.
We will not discriminate against you because you exercised your rights under this section of the Policy.
We do not knowingly collect personally identifiable data from persons under the age of 18, and strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). If you are a minor, parent or legal guardian and think your child has provided us with information, please contact us at info@shiftlife.com. You can also write to us at the address listed at the end of this Policy. Please mark your inquiries “COPPA Information Request.”
If you provide personal information through our Website, you agree that the personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country.
Our Website may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from any blog or community forum available on our Website, contact us at info@shiftlife.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
The Website may contain links to other third-party sites (such as social media websites or applications) that are not governed by this Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully. We are not responsible for these third-party sites.
We will retain your personal information for as long as you have a relationship with us, and for a period after your relationship with us has ended. When determining how long this retention period will last, we take into account the length of time personal information is required to:
Mailing Address:
SHIFT
435 N LaSalle Dr, Suite 300
Chicago, IL 60654
Phone: (312) 566-4209
Fax: 312.277.5252
Inquiries: info@shiftlife.com
SHIFT is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience of all visitors to our website and have applied the relevant accessibility standards to ensure inclusivity. Our accessibility policy was approved and became effective March 10, 2020.
We have applied commercially reasonable efforts to comply with WCAG 2.1 Level AA accessibility standards. If you encounter a page or section of our website that you cannot utilize due to a disability, please contact our accessibility coordinator at Modern Practice Consulting, LLC. Our accessibility coordinator can be reached at this email address: website@modernpractice.com. We will respond within two business days to all relevant communication.
Please contact us at the email address above if you have any questions or need additional assistance.
SHIFT Sciences LLC is a limited liability company that provides non-medical management and administrative services for SHIFT Medical, Ltd. SHIFT Sciences LLC is not licensed to practice medicine and does not provide medical advice.
SHIFT Medical, Ltd. is a professionally licensed medical corporation that employs or otherwise contracts with physicians and medical professionals licensed to practice medicine. Shift Medical Ltd. purchases management and administrative services from SHIFT Sciences LLC to assist with the operational and administrative functions related to Shift Medical Ltd. providing medical services to its clients and members.